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Our Services

tokyodive.jp@gmail.com

Privacy Policy

When providing online Japanese lessons, this site may collect personal information such as your name, email address, and reservation information.

The personal information we collect will only be used for the purposes of providing lessons, contacting you, and processing payments.

Credit card and other payment information is securely processed through Stripe. This site does not directly store credit card information.

We will not provide or disclose personal information we have collected to third parties, except when required by law.

For inquiries regarding personal information, please contact us at the email address below.

tokyodive.jp@gmail.com

terms of service

These Terms of Use set out the terms of use for the online Japanese lessons provided by this website (hereinafter referred to as the "Service").

Article 1 (Service Contents)

This service provides online Japanese lessons using Zoom or Microsoft Teams.

Article 2 (Fees and Payment)

The lesson fee will be the amount displayed on the website.

Payments are processed securely through Stripe.

Article 3 (Cancellation and Refund)

Cancellations are possible up to 24 hours before the lesson starts.

No refunds will be given for no-shows or cancellations made within 24 hours of the start of the class.

Article 4 (Prohibited matters)

Unauthorized recording or filming of lesson content or sharing with third parties is prohibited.

Article 5 (Disclaimer)

If a lesson is interrupted due to external factors such as the communication environment, we will deal with the matter after consultation between the two parties.

Article 6 (Changes to Terms)

These terms and conditions may be changed as necessary.

Refund Policy

Full refund up to 24 hours in advance

Cancellations on the day or absences without notice will not be refunded or rescheduled.

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